Atlas Support

My data isn't syncing to my other device

Sync between your iPhone, iPad, and Mac uses iCloud. Confirm all devices are signed into the same Apple ID and have iCloud Drive turned on for Atlas. Sync typically takes 30 seconds to 2 minutes; longer the first time you install on a new device.

If a device has been offline a while, open Atlas and pull to refresh — the next foreground triggers a fresh CloudKit pull.

How do I cancel my subscription?

iPhone or iPad: Settings → tap your name → Subscriptions → Atlas → Cancel.

Mac: System Settings → Apple ID → Media & Purchases → Manage → Atlas → Cancel.

Cancelling before the trial ends keeps the trial active until its end date; cancelling during a paid period keeps Atlas working until renewal.

Atlas Kids isn't showing my child's chores

Atlas Kids needs to receive a share invite from the parent's Atlas app. On the parent device: Settings → Family sync → "Share Atlas with…" → send the link to the child's Apple ID via iMessage. The child taps the link, accepts "Open in Atlas Kids," and within a minute their chores appear.

I want to delete everything

Inside Atlas: Settings → Data → "Delete all my Atlas data". This wipes every record on every Atlas device tied to your iCloud.

To remove the underlying iCloud storage: Settings → Apple ID → iCloud → Manage Storage → Atlas → Delete Data.

Connecting Notion

Settings → Notion sync. You'll be asked to confirm what Atlas reads and writes before any data moves. Disconnect any time from the same screen, and revoke the workspace from your Notion integrations page if you want the link gone on their side too.

Reporting a bug

Email a short description, what you were trying to do, and a screenshot if you can. Tagging the email with [bug] in the subject helps me route faster.